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FAQs
Why aren't the meal plans covered under the benefit?
The gym benefit is applicable only to the workout sessions for you to receive your Active Dayz™.
If I downgrade from Premier to Starter, what happens to my membership?
You will still qualify for your gym benefit discount at Curves, it will be at 15% discount if you are on Starter.
I have been to gym and have not received an active day, why is that?
We only receive the activities that qualify you for Active Dayz™.
What happens if I forget my key tag at home?
Notify the reception in the facility, they will log your visit and allocate your active day.
Need help?
For all queries, contact our support team. We’re happy to help. Our business hours are 07:00 to 19:00 weekdays, excluding public holidays.
International clients please call us on +27 12 675 3026