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FAQs
I am on Momentum Medical Scheme. Do they pay for my device?
You can get a reimbursement of on the cost of your device from your HealthSaver, provided there are funds available. Submit the proof of payment to the Momentum Medical Scheme call centre at [email protected].
I’m training with a device, do I need to upload data to get my HealthReturns? Will there be adjustments to my HealthReturns if I don’t upload in time?
You need to make sure that your data is up-to-date on a regular basis, in particular at the end of the month. The reason is that your Momentum product discount, and cashback on Health Returns are based on the activity data i.e.: having your Healthy Heart Score, Active Dayz™ or fitness level and your status on Multiply.
Need help?
For all queries, contact our support team. We’re happy to help. Our business hours are 07:00 to 19:00 weekdays, excluding public holidays.
International clients please call us on +27 12 675 3026