Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Digital Marketing Specialist (#29635) at Momentum iX

Role Purpose

This role is positioned within the Momentum iX Digital Marketing team at the Centurion head office (currently working remotely due to Covid-19). This capability forms part of the client-led, tenacious, tech-savvy, digital hub which supports the Momentum business units with their digital platforms (website and app), insights and advanced analytics, digital tools, innovation, campaigning and digital marketing.

The purpose of this role is to work with the Digital Marketing Manager to provide support and enable business units to carry out a broad range of digital marketing initiatives as well as optimise leads sources, user journeys and leads processes towards the fulfilment of Momentum's objectives. There will be a strong focus on the technical and analytical part of digital marketing with the intent of optimising our digital efforts for increased performance and commercialising our digital platforms.


Responsibilities and work outputs

  •   Help to plan various digital marketing initiatives and campaigns for business units and do traffic models.
  •   Ensure digital campaigns and web platforms are being tracked correctly and report on them.
  •   Provide input and monitoring for the UX and conversion-rate-optimisation initiatives.
  •   Meet with partnering agencies and internal stakeholders on behalf of team.
  •   Ensure that the leads processes are smooth and optimised across the sales funnel.
  •   Assist with reporting and insights of digital campaigns; provide recommendations.
  •   Do monitoring, maintenance and optimisation on digital campaigns and initiatives.


Experience and Qualifications

  •   A degree or diploma in related fields of Marketing is preferred.
  •   Digital Marketing certifications are an advantage. (Eg. Google Certifications)
  •   3+ years of relevant digital marketing experience and understanding of: •Pay-per-click Advertising and Platforms (Google Ads, Facebook).
  •   Search Engine Optimisation.
  •   Media buying and Programmatic campaigns.
  •   Website Analytics (Google Analytics).
  •   Digital Content Marketing.
  •   Social Media Marketing.
  •   Conversion Rate Optimisation and User Experience (UX).
  •   Digital marketing metrics.
  •   Spreadsheet software.


Additional Information

  •   Soft skill requirements
  •   Initiating action
  •   Taking ownership
  •   Relating and networking
  •   Optimising
  •   Influencing
  •   Reporting
  •   Innovating
  •   Enthusiastic

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

30 November  2020

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

 

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

User Experience Lead (#29620) at Momentum iX

Role Purpose

Responsible to provide User Experience and design direction to a multi-disciplinary team of specialists who are committed to designing the future of financial services and delivering unique and innovative digital solutions and experiences for the financial advisor community. This role covers all channels, Online, Mobile and Contact Centre.


Responsibilities and work outputs

   Manage the delivery of projects within the agreed parameters.

  •   Champion customer-centric design; obtain buy-in and always source methods to improve the design practice with the organisation.
  •   Produce, oversee and contribute to the production of user experience and design outputs intended for the intermediary audience.
  •   Conduct analysis of new data and industry developments; run initiatives such as user testing and research to improve customer satisfaction, usage and cost saving.
  •   Create and maintain the future-view design to ensure channel consistency and alignment with overall user experience and business strategy.
  •   Bring customer experience and business performance into decisions in order to determine which developments are suitable for the intermediary environment.
  •   Work closely with the development team, testers, and other team functions to ensure that user experience and design specifications are implemented.
  •   Developing an environment that allows designers (UX and UI) and the customer experience specialist on the Face-to-face environment to perform their tasks without hindrance. Provider clarity or solutions in cases where there are project complications.
  •   Be able to highlight all and any emergences to the design team and guide design activities toward high quality and on-time delivery.
     

  Effectively lead team

  •   Provide clear user experience and design direction and strategy derived from set business requirements.
  •   Provide direction and aid in the establishment and crafting of design standards in accordance with the organization's aims of client centricity and the team's goal of developing an omni-channel experience.
  •   Encourage the use of the newly developed design system and equally aid in the progression of the system.
  •   Provide aid and direction in the design of user interfaces; the construction of user experience flows; developing information architecture; conducting usability tests; and studying of customer journeys.
  •   Represent the design team to the rest of the organisation (and if needs be, to external entities) by communicating research findings, conceptual designs, user interface designs and design rationales.
     

  Performance and Growth

  •   Encourage a culture of innovation, exploration and teamwork.
  •   Aid the designers in setting and achieving career goals.
  •   Participate in sourcing and acquiring talent for the design team.


Competencies required

Business Acumen

  •   Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

   Customer/ Stakeholder Commitment.

  •   Anticipates, meets and exceeds customers and stakeholders' expectations by creating long lasting relationships that support the customer value proposition.

   Drive for Results

  •   Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

   Leads Change and Innovation

  •   Challenge the status quo, does what is right for the business, and encourage continuous improvement and innovation.

   Motivating and Inspiring Team

  •   Creates and maintains an open, positive working environment by generating commitment, building trust, a shared sense of purpose, and empowerment in others and encouraging them to contribute to the best of their ability.

   Collaboration

  •   Prioritises the business interests of MMI and invests in the success of the group by aligning effort across divisions.

   Impact and Influence

  •   Persuades, convinces, influences and inspires others, both within the Group and externally to win support, loyalty and gain commitment to the purpose of the Group.

   Self-Awareness and Insight

  •   Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.

   Diversity and Inclusiveness

  •    Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

   Growing Talent

  •    Actively mentors, coaches and develops talent, builds leadership bench strength for MMI by providing opportunities and experiences to develop skills, competencies and business knowledge.


Experience and Qualifications

MINIMUM QUALIFICATIONS

  •   Minimum of a Bachelor's Degree (essential)
  •   UX certification
  •   Honours Advantageous
     

   MINIMUM EXPERIENCE

  •   2-4 years design lead experience
  •   Min 7 years' experience in UX/UI/CX

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

30 November 2020

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

 

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Agile Project Manager (#29616) at Client Engagement Solutions

Role Purpose

Monitor and ensure delivery on the end-to-end of business and technical deliverables from the initiation of product features through to production and post-production support.

Responsibilities and work outputs


SELF-MANAGEMENT AND TEAMWORK

  •   Provide support to the Programme Manager during the various business planning processes including quarterly and yearly strategic planning.
  •   Assist the Product Owner to ensure product backlogs are prioritised and in good shape across various squads.
  •   Facilitate ceremonies, ensure attendance of the ceremonies and ensure the Scrum team lives by the values and practices of their scrum.
  •   Ensure that all user stories are linked to an Epic and that sprint goals are clearly articulated.
  •   Ensure all components of the user stories are part of the sprint backlog (technical and non-technical).
  •   Ensure each Sprint has a Sprint Goal, that it is achievable and agreed to by the team.
  •   Log, commit and create visibility regarding the technical, business and external services to the sprint.
  •   Log, commit and create visibility regarding the production issues to the sprint and show the impact of production issues on the velocity and burn rate of each sprint.
  •   Co-ordinate dependencies and synchronise across teams where there is a dependency linked to the team's deliverables.
  •   Identify and remove any impediments and foster an environment for high performing team dynamics, continuous flow, and relentless improvement.
  •   Create the relevant opportunities and spaces for effective communication between stakeholders.
  •   Track progress and communicate throughout the sprint (technical, business & external services).
  •   Identify when a sprint goal is at risk, raise and work with the team to resolve and escalate to relevant stakeholders where necessary.
  •   Ensure the release of the sprint follows the right protocol.
  •   Communicate impact of each sprint on the quarterly release plan.
  •   Close the loop on retro items.
  •   Coach the team and focus on ever-improving team dynamics and delivery performance.
  •   Work with the product owner and chapter leads to ensure the success of teams through the overall review of the team's performance and taking action where necessary.

 

ENABLE CLIENT CENTRICITY WITHIN AREA OF RESPONSIBILITY
 

  •   Build and maintain relationships with clients and internal and external stakeholders.
  •   Deliver on service level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
  •   Make recommendations to improve client service and fair treatment of clients within area of responsibility.
  •   Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
  •   Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
  •   Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after sales service.
  •   Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
  •   Build strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
  •   Continuously develop own expertise in terms of industry and subject matter development and application thereof in an area of specialisation.
  •   Positively influence and manage change and offer specialist support where required.
  •   Contribute to continuous innovation through the development, sharing and implementation of new ideas and involvement of colleagues and staff.
  •   Participate and contribute to a culture of work centric thinking, productivity, service delivery and quality management.
  •   Take ownership for driving career development.
     

CONTRIBUTE TO FINANCIAL CONTROLS AND PLANNING
 

  • Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
  • Identify solutions to enhance cost effectiveness and increase operational efficiency.
  • Implement and provide input into governance processes, systems and legislation within area of specialisation.
  • Escalate unresolved policy and governance compliance issues via appropriate channels for investigation and resolution purposes.
  • Provide input into the risk identification processes development and communicate recommendations in the appropriate forum.


Competencies required

BUSINESS ACUMEN

  •   Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

  CLIENT COMMITMENT

  •   Anticipates, meets and exceeds client's needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.

  DRIVE FOR RESULTS

  •   Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

  LEADS CHANGE AND INNOVATION

  •   Actively leads change, does what is right for the business and drives continuous improvement through innovation.

  COLLABORATION

  •   Prioritises the business interests of MMI and invests in the success of the group by aligning effort across divisions.

  IMPACT AND INFLUENCE

  •   Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of MM

  SELF-AWARENESS AND INSIGHT

  •   Manages self and relationships with others effectively and provides perspective in difficult situations.

  DIVERSITY AND INCLUSIVENESS

  •   Is sensitive to individual and cultural similarities and differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.


Experience and Qualifications

QUALIFICATIONS

  •   Degree in Informatics or equivalent
  •   Project Management qualification is essential
  •   Agile certification is essential

  EXPERIENCE

  •   5 to 8 years' experience as a scrum master or project manager is preferred
  •   Experience in Jira and other project management tools
  •   Experience working with different frameworks in Agile is essential


We're looking for someone with

  •   Build cooperation and mutual alignment
  •   Decisiveness
  •   Passionate about aligning efforts for productivity and delivery
  •   Commercial thinking and business acumen
  •   Strong stakeholder management

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

30 November 2020

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

 

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Chief Information Officer (#29594) at Client Engagement Solutions

Role Purpose

To drive the IT strategy of the Client Engagement Solutions business within the context, understanding, and integration of the overall strategy of the MMH group. The role plays a critical duality by guiding and driving IT strategy implementation across the operating entities within Multiply and Transactional Banking, while ensuring synergy through positive influences of group decision making at relevant forums and committees. As a Client Engagement business, the primary focus is on the creation of solutions to interface into the client experience and enhance the client journey while managing the flow of information to the various systems of record within MMH.

Responsibilities and work outputs

  • IT strategy for the business.
  • Participate in Quarterly Planning for the business, as well as in collaboration with other business units.
  • Manage the deployment and maintenance of IT solutions.
  • Manage the relationships with vendors and partners.
  • Engage with Infrastructure & Operations team of MMH group to ensure successful implementation of IT solutions.
  • Ensure down time managed in accordance with SLA’s.
  • Manage the service levels of suppliers (internal and external) of applications across business lines.
  • Develop solutions in the area of client interaction.
  • Provide input to product houses with regards to systems requirement for the segment.
  • Oversee the establishment of a data warehouse and the building of analytics capabilities.
  • Ensure alignment with group.
  • Application architecture.
  • Platform architecture.
  • Business architecture.
  • Participate in and contribute to group IT forums representing the interest of the segment.
  • Stay abreast of technology developments and their applicability to enabling business.
  • Providing guidance to regional operations and being an enabler for business.
  • Providing solutions to IT related challenges.
  • Be the gateway between regional operations and group functions.
  • Translate client needs into workable solutions.
  • People Management and Mentoring: Mentoring employees to ensure guidance and direction to prosper in their careers.
  • Developing succession plans and career paths for the designate groups or individuals.
  • Managing and driving the performance of the IT Department’s employees.
  • Day-to-day management of people issues within the department.
  • Counselling, coaching and consulting with sub-ordinates in order to manage the people aspects in the IT Department.
  • Ensuring that performance evaluations are conducted.
  • Ensuring that the organisation structure for the IT Department supports the achievement of the department and the business’ strategic plan.
  • Selecting appropriate staff and resources for the effective and efficient running of the IT Department.
  • Timeously preparing, submitting and negotiating the IT Departments budget annually.
  • Managing the IT Department’s operational expenses in accordance with the available budget.
  • Reviewing and authorizing the IT Department’s operational expenses.

Competencies required

 

  • Decision maker
  • Stakeholder Commitment
  • Strategic thinking
  • Client centricity
  • Capacity builder
  • Collaboration
  • Impact and influence
  • Self-Awareness and Insight
  • Diversity and Inclusiveness
  • Technology

Experience and Qualifications

 

  • Post graduate degree in Computer Science, or similar.
  • 10 years IT experience, a minimum of 5 years at management level.
  • Proven experience in the SDLC.
  • Financial Services experience an advantage.
  • Experience in managing an IT team.
  • Experience in implementation of industry strength IT platforms/solutions.
  • Experience as both a consumer and supplier of IT services an advantage.

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

30 November 2020

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

 

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Transactional Banking: Product Owner - Technical Operations (#29290) at Client Engagement Solutions

Role Purpose

You will work closely together with business, technical and 3rd party service providers as well as in-house product houses and partners; assist and collaborate with them, to ensure operational efficiency and stability of Transactional Banking systems. We are looking for a creative and driven individual with technical skills, problem-solving ability and excellent communication skills.

Responsibilities and work outputs

Status updates with fellow support members

  •  Attend the daily Production Issues Triage meeting.
  •  Provide a Daily Progress Report.


   Management and Leadership

  •  Participate in the induction process for new team members.
  •  Demonstrate willingness to learn from and train team-mates.
  •  Manage and lead team in technical operations.


  Product knowledge

  •  Stay up to date with the latest Product changes, updates and releases.

 

  Enhanced System support

  •  Manage the monitoring of Core Banking systems.
  •  Capture and process statistics.
  •  Perform system health checks.
  •  Collaborate with 3rd line support relevant developer and service provider support teams to report, troubleshoot, and repair operational issues.
  •  Represent the team at the Group IT Delivery Forum and CAB and be responsible for the Product Delivery Management and tracking and management of Change Control.
  •  Establish policies and procedures for achieving operational objectives.
  •  Create and authorize user profiles on the LOB system.
  •  After-hours support.
  •  Collaborate with DevOps Engineer to report operational issues after hours.
  •  Be aware of escalation procedures applicable to after-hours client support and utilise them accordingly
     

Issue management
As Product Owner of the Production Incident Support Squad you will be responsible to:

  •    Render system/application support for implemented solutions.
  •   Perform fact-gathering around tickets and background analysis to verify the problem, present findings and recommendations.
  •   Keep track of time spent during each issue's lifespan to the point of resolution.
  •   Escalate issues to appropriate stakeholders.
  •   Follow up on escalated tickets, managing the issue resolution process.
  •   Analyse reported problems and route to applicable area for resolution.
  •   Take ownership of escalated and unresolved queries and ensure they are resolved.
  •   Manage the problem until resolution, updating the incident detail with any status updates.
  •   Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
  •   Manage client query processes and ensure that queries are tracked, accurately resolved and used as a mechanism to improve client service and business processes.
  •   Provide authoritative, expertise and information to clients and stakeholders.
  •   Build and maintain relationships with clients and internal and external stakeholders.
  •   Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
  •   Make recommendations to improve client service and fair treatment of clients within area of responsibility.


Stakeholder & Vendor Management

  •   Responsible for driving the performance of a range of vendors.
  •   Manage relationship with in-house product houses.
  •   Maintain a knowledge base of lessons learnt.
  •   Perform incident reporting.

 
Competencies required

  •   Strong grasp of automation tools and technologies
  •   Business Acumen
  •   Customer/Stakeholder Commitment
  •   Drive for Results
  •   Collaboration
  •   Impact and Influence
  •   Self-Awareness and Insight
  •   Diversity and Inclusiveness

 
Experience and Qualifications

  •   Bachelor's degree preferred
  •   Strong technical background
  •   8 years' experience in IT, or 3-4 years in technical operations in Banking
  •   Experience with large IT systems and operations
  •   Good understanding of Devops
  •   Good understanding of SDLC
  •   Previous experience in management of an IT Support team

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance. Closing Date


30 November 2020

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

 

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

UX Specialist (#29560) at Client Engagement Solutions

Role Purpose

Elicit and/or translate business and customer needs / problems into detailed user experience prototypes, applying user behaviour principles and trends, working with a cross functional team to deliver on the user experience requirements of an evolving business in a flexible and agile way.

Responsibilities and work outputs

END-TO-END USER EXPERIENCE AND SERVICE DESIGN EXECUTION

  •   Be the accountable party in ensuring ideal customer journey deliverables, in executing unique and innovative digital solutions and experiences.
  •   Understand and represent the customer's requirements and needs throughout the product development lifecycle.
  •   Collaborate with resources and internal stakeholders to ensure design requirements adequately reflect the defined business processes and fully support all components of the functional business requirements.
  •   Be a hands-on user-design expert, shaping the concept and seeing it through to detailed design and implementation across a variety of devices and platforms.
  •   Follow and embed a User Centred Design approach to execute on new business requirements as well as improve the overall experience.
  •   Represent the user experience team in providing feedback to business while incorporating market analysis, customer feedback, various platform-specific metrics, and usability findings into designs.
  •   Translate business requirements into user centric designs through interviews, document analysis, requirements workshops, surveys, user testing and research.
  •   Conduct user research such as usability testing and competitor reviews.
  •   Drive for synergy across wireframes and prototyping of user interfaces, while providing clear User Experience and design direction.
  •   Developing conventional diagrams, wireframes, prototypes and visual mock-ups.
  •   Designing the interface, interaction flow and key UX decisions for cross-device and cross-platform solutions.
  •   Manage, track, and report on the effectiveness of new design principles and successful uptake of new features.
  •   Promote and educate the importance of Customer & User Experience to internal and external teams.

Competencies required

BUSINESS ACUMEN

  •   Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

  CLIENT COMMITMENT

  •   Anticipates, meets and exceeds client's needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.

  DRIVE FOR RESULTS

  •   Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

  LEADS CHANGE AND INNOVATION

  •   Actively leads change, does what is right for the business and drives continuous improvement through innovation.

  COLLABORATION

  •   Prioritises the business interests of MMI and invests in the success of the group by aligning effort across divisions.

  IMPACT AND INFLUENCE

  •   Persuades, convinces, influences and inspires others, both within MMI and externally to win support, loyalty and gain commitment to the purpose of MMI.

  SELF-AWARENESS AND INSIGHT

  •   Manages self and relationships with others effectively and provides perspective in difficult situations

  DIVERSITY AND INCLUSIVENESS

  •   Is sensitive to individual and cultural similarities and differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Experience and Qualifications

QUALIFICATIONS

  •   Matric (essential)
  •   Minimum of a Bachelor's Degree (essential)
  •   Certified Usability Analyst (CUA) or similar certification would be desirable.


  EXPERIENCE

  •   3 to 5 years UX experience
  •   Financial services experience is an advantage
  •   Proven product development experience
  •   Certification in interaction design, new media design, or related field preferred, but other qualifications with practical experience will be accepted

We're looking for someone with

  •   Holistic integration
  •   Commercial thinking and business acumen
  •   Strong stakeholder management
  •   Focus on delivery

 

Please submit your application via our Careers page on www.momentummetropolitan.co.za

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

 30 November 2020

Contact Details

IVONE TSIMONG

Puselets[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

 

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Senior Java Developer (#29481) at Client Engagement Solutions

Role Purpose

You will be responsible for technical design, development, and implementation of end-to-end applications, business/technical capabilities and frameworks.

Responsibilities and work outputs

  • Design and develop applications.
  • Adhere to architecture principles and policies.
  • Experience designing n-tiered applications (multi layered architecture).
  • Contribute in design sessions.
  • Analyse impact of proposed changes to programs and provide estimates.
  • Produce code that is easily maintainable.
  • Produce code that adheres to functional and technical specifications.
  • Adhere to technical standards.
  • Produce code that is well documented.
  • Assist other developers.
  • Perform quality assurance checks/code reviews.
  • Contribute to the establishment of best practice standards.
  • Prepare technical specifications.
  • Perform unit and system testing.
  • Work closely with the DevOps team to ensure deliverables are automated and monitored
  • Ensure audit, security and access control requirements are adhered to.
  • Adhere to deadlines.

Requirements

Languages:
 

  • Java SE
  • HTML
  • CSS
  • SQL
  • JavaScript

 
Frameworks and specs:

  • Spring Framework
  • Bootstrap, ThymeLeaf, Angular
  • REST based service design
     

  Runtimes and tools:

  • IBM DB2
  • IBM WebSphere MQ
  • Wildfly
  • PostgreSQL
  • Apache Maven
  • Git
  • Mockito
  • Jenkins
  • Ansible
  • Docker
  • Kubernetes
     

  Methodologies:
 

  • Scrum

 

Competencies required

Business Acumen:
 

  •   Understand the business, channel and user experience strategy. Provide design direction to best meet customer and business goals.

 

  Customer/Stakeholder Commitment:

  •   Anticipates, meets and exceeds customers and stakeholders' expectations. Has a high operational accountability and directly influences customer service through design.
     

  Drive for Results:

  •   Requires good time-management skills and the ability to work under pressure.
     

  Leads Change and Innovation:

  •   Challenge the status quo, does what is right for the business and the customer, and encourage continuous improvement and innovation.
     

  Team player:

  •   Create and maintain an open, positive working environment.
     

  Collaboration:

  •   Team spirit; strong communication skills to collaborate with various stakeholders.
     

  Self-awareness and insight:

  • Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure.
     

  Diversity and Inclusiveness:

  •   Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Experience and Qualifications

  • At least 5 years of full-time software development experience.

 

Please submit your application via our Careers page on [email protected]

To apply, please follow the official system application process and get in touch with the PeopleSoft Helpdesk (021 940 5169) if you need further assistance.

Closing Date

30 November 2020

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

 

 

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Head of IT - Transactional Banking (#29269) at Client Engagement Solutions

  Role Purpose
 

Implement and contribute to a robust IT strategy and architecture that manages service delivery and governance in a manner that ensures business has the best available systems to meet business needs.Showcase exemplary leadership through active contribution, participation, upskilling and engagement with IT, business and external stakeholders with the express intent of ensuring the success of the business.

Responsibilities and work outputs

  • Ensure that our solutions are robust and systemically sound, both in Form and in Function.
  • Demonstrate a keen interest in the operational well-being of the domain.
  • Take proactive steps to understand the various business areas, needs and risks associated with the domain
  • Deploy and allocate resources effectively in order to ensure successful business outcomes.
  • Build sustainable relationships with relevant stakeholders to fortify influence and ensure business continuity.
  • Identify and address skills gaps and providing actionable plans to train and upskill employees.
  • Take responsibility for gaps in resource allocation, and proactively fill these gaps with the mutual understanding and inclusion of relevant stakeholders.
  • Create an understanding and active engagement with the standardisation of best practices and uphold these standards
  • Generate an eco-system view understanding of the landscape by creating opportunities for exposure and participation across various areas in the business and IT domains.
  • Create and sustain an environment in which team members can approach, consult, and share ideas.
  • Maintain communication channels and make sure that risks and issues are communicated timeously.
  • Actively participate in the continuous Performance Excellence process for all relevant resources and stakeholders
  • Maintain an acute awareness and interest of deliverables across the domain.
  • Collaborate with peers in advocating for continuous improvement and enhanced capabilities across areas.
  • Build and maintain relationships with clients and stakeholders; both internal and external.
  • Deliver on expectations to clients and stakeholders in order to ensure that expectations are managed.
  • Make recommendations to improve client service within area of responsibility.
  • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
  • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
  • Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
  • Demonstrate exemplary leadership behaviour, through active involvement, commitment and dedication in support of organisational values.
  • Select and recruit suitably qualified talent in line with Employment Equity principles and MMH values.
  • Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness
  • Enable a collaborative culture and sharing community whereby information regarding successes, issues, trends and ideas are actively shared between team members.
  • Execute effective workforce planning practices to ensure that staffing requirements are accurately forecasted.
  • Identify employee growth and development requirements and schedule interventions to fulfil it
  • Effectively manage performance within the team in order to ensure business objectives are achieved.
  • Encourage innovation, thought leadership and collaboration within the team.
  • Actively engage and contribute to the financial discourse of the domain.
  • Periodically compile and implement budgets to minimise expenditure in accordance with business and IT objectives
  • Skilfully manage expenditures, its authorisation and the implementation of financial controls.
  • Implement and manage financial risk methodologies, techniques and systems and use it to monitor and report on financial activities.
  • Implement risk management, governance and compliance policies in the domain to identify and manage governance and risk exposure.
  • Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings.


Competencies required

  • Business acumen
  • Client commitment
  • Drive for results
  • Leads change and innovation
  • Collaboration
  • Impact and influence
  • Self-awareness and insight
  • Diversity and inclusiveness


Experience and Qualifications

  • Degree in Information Technology
  • Honours in Information Technology (preferred)
  • 3 - 5 years in leadership
  • 5-8 years in information technology
  • A financial background will be very advantageous


We’re looking for someone with:

  • Strong technical background
  • Strong stakeholder management
  • Strong sense of ownership and urgency
  • Driven by successful results and outcomes
  • Insatiable curiosity for the financial and IT domain

 

 

Please submit your application to [email protected]

Closing Date

30 November  2020

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

 

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

Business Analyst (#28656) at Client Engagement Solutions

Role Purpose

Conduct analysis of business needs in an agile fashion in order to provide software application solutions focused on delivering business value. Together with a range of business, technical and technology stakeholders, you will help design and implement innovative solutions to meet business objectives.

Responsibilities and work outputs

  • Identifying, investigating and analyzing problems faced by business; propose documented solutions that fully address the business requirements needed to optimize the business.
  • Keeping abreast of market changes and internal system developments ensuring that all new processes align to best practices.
  • Accountable for soliciting requirements and solution design through conducting requirement session (JAD), interviews and reviewing (extracting info) existing documentation.
  • Collaborating with stakeholders to document business process maps, business requirement definitions and business requirements specifications.
  • Developing and documenting detailed functional and non-functional requirements specifications in line with standards.
  • Critically evaluating business processes in order to establish time and cost parameters and make innovative recommendations that will positively impact the business.
  • Investigating and analyzing alternative solutions and propose the best approach to meet a business needs.
  • Developing solutions that encompass the entire system (people, process and technology)
  • Assisting in the identification of risks and issues pertaining to the implementation of the solution requirements.
  • Documenting the impact and interactions of business process and requirements to support system design and development.
  • Contributing to the successful implementation of projects in order to achieve the business outcome.
  • Modelling the data requirements to support the new solution on a functional level.
  • Designing test scenarios based on system functionality.
  • Supporting integrated systems testing and review testing results.
  • Participating in quality reviews and implement corrective measures to enhance the solution.
  • Identifying and analysing deficiencies, loopholes, etc. in operational processes and propose a way forward to effectively deal with them.
  • Investigating and proposing process optimization opportunities in the context of best practice and improved operational efficiency.
  • Developing and maintaining productive working relationships with peers and organisational role players to achieve optimal cross process integration.
  • Building strong relationships through providing specialist know-how and leadership to others, expressing positive expectations.
  • Contributing to the development of business cases for proposal to decision-making bodies.

Competencies required

  • Customer/ Stakeholder Commitment
  • Business Acumen
  • Drive for Results
  • Leads Change and Innovation
  • Reporting and Interpretation
  • Collaboration
  • Impact and Influence
  • Self-Awareness and Insight
  • Diversity and Inclusiveness
  • Institutional Process Analysis & Redesign

Experience and Qualifications

  • 5+ years' experience as a business analyst
  • Relevant degree
  • Experience and sound knowledge of Agile methodologies and continuous delivery models
  • IIBA membership (preferred)
  • Certified Business Analysis Professional (CBAP) certification (preferred)
  • Banking/Finance experience

 

 

Please submit your application to [email protected]

Closing Date

30 November 2020

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.

 

 

 

Through our client-facing brands Metropolitan and Momentum, with Momentum Multiply (our wellness and lifestyle rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

 

DevOps Engineer (#29118) at Client Engagement Solutions

Role Purpose

You will work closely together with the developers; assist and collaborate with them, to develop software that can be deployed and operated efficiently. You will enable stability and resilience in all environments by troubleshooting existing problems and suggesting solutions. We are looking for a creative and driven individual with strong technical and programming skills, proven problem-solving ability and excellent communication skills.


Responsibilities and work outputs

  • Providing second/third line application and operational support.
  • Infrastructure troubleshooting and support.
  • Comfort with frequent, incremental code testing and deployment.
  • Working closely with architects and developers.
  • A strong grasp of automation tools and focus on alignment to business outcomes.
  • Establishing and monitoring performance levels of systems using tools like ELK stack and TICK stack.
  • Implementing notifications and alerting of the relevant systems.
  • 24/7 monitoring of system health and performance.
  • Collaborating with the relevant developer to report, troubleshoot, and repair operational issues.
  • Performing and automating software deployments.

Competencies required

  • Knowledge of Continuous Integration tools (Jenkins preferable)
  • Knowledge of software version control systems (preferably Git)
  • Ability to use a variety of DevOps related technologies and tools (e.g. Jenkins, Nagios, Dynatrace etc)
  • Strong grasp of automation tools and technologies
  • Business Acumen
  • Customer/Stakeholder Commitment
  • Drive for Results
  • Collaboration
  • Impact and Influence
  • Self-Awareness and Insight
  • Diversity and Inclusiveness


Experience and Qualifications

  • Experience in managing Linux based infrastructure.
  • Experience in at least one scripting language.
  • Hands-on experience with databases including MySQL, Mongo & Elasticsearch.
  • Knowledge of Java/JVM based languages.
  • Experience in system integration; Design/Architecture and Linux, UNIX and/or AIX operating environments.
  • Strong software development and scripting experience (e.g. Ansible, Unix Shell Scripting, etc).
  • Experience with large IT systems and operations (understand the link between operations & SDLC).

 

Please submit your application to [email protected]

Closing Date

30 November 2020

Contact Details

IVONE TSIMONG

[email protected] (The purpose for this email address is solely for queries regarding the advertised position and no emailed CV’s will be accepted. Only online applications submitted via our Careers page will be considered.)

0126737726

All positions will be filled in accordance with our Employment Equity plan.

We also encourage people with disabilities to apply.